Frequently Asked Questions
Everything you need to know about Duafe
The Product
Duafe Hair Growth Oil is a 100% plant-based hair oil formulated to stimulate growth, seal in moisture, and reduce breakage. It contains a carefully selected blend of botanical ingredients — each chosen for their proven hair care benefits.
Duafe is suitable for all hair types — natural hair, relaxed hair, locs, braids, and everything in between. It is especially effective for dry, brittle, or slow-growing hair.
Yes. Duafe contains no parabens, no sulfates, no mineral oil, and no petroleum. Every ingredient is plant-based and selected for a specific purpose. What you see on the label is what you get — nothing more.
Apply a few drops to your scalp and massage gently in circular motions for 2–3 minutes. You can also apply it along the length of your hair as a sealant. Use daily or as often as needed. For best results, use consistently over 4–6 weeks.
The Hair Growth Oil is available in 60ml, 100ml, and 150ml. Visit the shop page to see current availability and pricing.
Orders & Shipping
Within Ghana, orders are typically delivered within 1–3 business days — and in most cases, on the same day. International shipping times vary by destination and you will see an estimated delivery window at checkout.
Yes. We offer free delivery anywhere in Ghana on orders of GHS 1,000 or more. For orders below that within Ghana, shipping is calculated at checkout. We also offer free international shipping on orders of GHS 5,000 or more.
Yes, we ship to many countries including the UK, USA, Canada, and across Africa. International shipping costs and taxes are calculated at checkout. In cases where our shipping estimate is incorrect, a payment request will be sent to your registered email address to cover any difference before dispatch.
We accept card payments (Visa, Mastercard) and mobile money via Paystack — a trusted and secure payment provider. Your payment details are never stored on our servers.
Returns & Refunds
We accept returns on unused, sealed products within 3 days of delivery. Opened products cannot be returned for hygiene reasons, unless the item is faulty. We do not offer exchanges — if you would like a different product, please place a new order. See our full Refund & Returns Policy.
Please contact us within 24 hours of delivery with your order number and a photo of the damage. We will replace the item or issue a full refund at no cost to you.
Still have a question? Contact us at hello@duafe.hair or via our contact page. We respond within 24 hours.